What is a brand story? The #1 missing ingredient in most small business marketing

When I started The Content Lab a few moons ago, I thought I did all the right…


Brand story: The flour in the muffin mixture

What's the #1 missing ingredient in most small business marketing? I'm not…


The "taking your business online" fallacy

You’ve probably been hearing a lot about the importance of “taking your…


Everyone is not your customer

Who do you serve? When I first started in business, I made the common mistake…


7 Benefits of Blogging for Small Businesses

Why Your Business Should Start Blogging  The humble blog has survived every…


Affordable brand storytelling NZ

So, what do you do?

"So, what do you do?" I used to hate that question. Because for so long I…


How does your garden grow? Your story is your soil

I planted a vege garden at my girlfriend’s parents’ farm the other day. In a…


Mindful Marketing: How brands should communicate during the Covid-19 lockdown

Jonathan here, chief doer of things at The Content Lab. Mindful Marketing is a…


Mindful marketing and customer pain points

'Pain points' and a case for more mindful marketing

'Pain points' is a term often used in marketing. It refers to pain that a…


Copywriting NZ

'Your words are your frontline': How to write website copy that fights for your business

Your website is your chance to make the best first impression. Think about…